Privacy Policy

1. Introduction & Corporate Scope

This Privacy Policy governs the processing of personal and business information by ZINOREL (PVT) LTD ("Zinorel", "we", "us", or "our"), a private limited company incorporated under the laws of Sri Lanka.

We are committed to safeguarding data privacy in accordance with applicable data protection legislation, including Sri Lanka's Personal Data Protection Act (PDPA) and international security standards.

2. Data We Collect

When you interact with our websites, software platforms, and services, we may collect:

• Account & Identity Information: Name, work email, phone number, organization name, and role.
• Technical & Usage Data: IP address, browser type, device identifiers, session tokens, and telemetry.
• Inquiries: Project requirements, descriptions, and correspondence submitted via our contact forms.

3. Security & Multi-Tenancy

Our software platforms (including Zinorel Fiton, Zinorel Console, and Zinorel Cloud Platform) enforce strict multi-tenant isolation. Under no circumstances is data from one organization or product instance accessible to another tenant without explicit authorization.

4. Data Sharing & Third Parties

We do not sell, rent, or trade your personal information. Data may only be shared with verified infrastructure providers strictly for delivering services under confidentiality agreements.

5. Contact Information

If you have questions regarding this Privacy Policy or wish to exercise your data rights, contact our team at: